Henry did an excellent job getting my mini-split cleaned up and working like new. It had been making funny sounds, dripping water, and dropping weird dirt clumps. He was extremely efficient in the cleaning job, checked the drain line (it was okay), and seriously made the unit look like new. He also kept the mess contained that was coming out of the unit while he cleaned it. I'm super happy with the work that was done. 10 out of 10!
- Heather M.
Poulin Cooling have replaced 3 HVAC systems for us, and they have serviced our units for the past 3 years. I wouldn’t trust anyone else when it comes to our HVAC systems. Marcus, Yencid, and everyone at Poulin Cooling go above and beyond to ensure our needs are met in a professional, timely and friendly manner. They are the best!
- Allison B.
Had the pleasure of working with Poulin Cooling today. Small job with big customer service! Price was extremely reasonable compared to other local companies. We're definitely taking all of our business to Poulin! I highly recommend these guys for your A/C needs.
- Jesse M.
Henry was our technician, and we highly recommend him! His service was above and beyond, and you can tell he really knew what he was doing. We will definitely request him again for future AC services. Henry was very honest about what was wrong with our compressor and genuinely wanted to help us by providing all available options. Their services are affordable, and the customer service from the time we called to make an appointment is top-tier! Kudos to the whole team!
- Sarah L.
This company really went above and beyond! I had the pleasure of working with Yencid who took really great care of us! He even recorded videos of how to clean my AC filters. He was in communication with me throughout the whole process and did a great job educating me on the options that were best for my families need. These guys did a stellar job! Highly, highly recommend them!
- Shervon S.
The best experience ever! Marcus and his team helped my family get through a difficult and stressful situation during one of the hottest weeks of the summer. After having my A/C system go out, Marcus was able to quote me different system options and explain the pros and cons of each. He then had his crew out the next day to swap out the system and restore my home to ice-cold air. Would definitely recommend to anyone looking for prompt, reliable, affordable A/C service!!
- Paul S.
We were having issues with the temperature in the office. Poulin Cooling was referred by my daughter as they maintain her system at home. LJ came out and tested the thermostats, inspected the air ducts, and air filters. He made recommendations to address the issues and provided quotes for what I needed and wanted before he left! He was very knowledgeable and explained the issues and recommendations to me so I could understand them. I was pleased with LJ's service call, and I've submitted all his recommendations for approval.
- Vickie C.
The very best service we ever had for our AC! They did not give up until it was working again and that was hard work. We are very thankful for that great service!!
- Conny L.
On Saturday night, our A/C just stopped working. I called Poulin after hours and immediately got help. That evening, a lovely man named LJ came out to assess the situation. Even though he couldn't do the repair because a part needed to be ordered, he provided us with two portable A/C units that got us through the rest of the night and all of Sunday. First thing Monday at 7:30, he went to get a new motor for us and had it installed later that morning. My mom and I were so impressed by how quick and professional LJ and Marcus Poulin are. I have used the company for years now and I recommend them above all!!
- Mona L.
Ricardo is great! He was very careful and thorough. He went through the whole system, and did a very good inspection, showed me a few things and educated me. Installed the new elbow at drain Because it was run into the sand and clogged. Didn’t try to sell me anything I didn’t need. Great communication from the office. Needless to say I’ve recommended Poulin Cooling to all my friends and they’re my go to company for all my A/C needs. Very affordable annual maintenance plan. Friendly staff. Great service. As good as it gets.
- Richard Y.
