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Scott Keys
2023-09-05
I have finally found an A/C company I will call again. In the last ten years, I've used three A/C companies as any issues have popped up because none of the companies seemed all that great, but got the job done. After working with Poulin Cooling, I will absolutely call them next time I need an A/C work (hopefully quite a while from now).
While my old system died out, LJ was quickly able to diagnosis the issue and communicate the best options on a new system for me. They also provided portable units for me and my family to use until the new system was installed, which was absolutely necessary given we are in the middle of summer in FL.
Jeff and Chris did a great job on the installation and the owner even came out when a little extra solutioning was required to move certain pieces of the lines around to put us in a better spot overall.
Truly appreciate their work and communication throughout the process.
rita michaels
2023-08-26
LJ came out tonight even though he had a real long day! My AC had gone out and he was my savior. LJ did everything that was needed to get my AC working beautifully. He is a real pro and really knows his stuff. Poulin Cooling is fantastic. They actually pick up the phone when you call and if you are needed right away they will go out of the way to service. Thank you Marcus and Kevin for being so accommodating. And thank you LJ for doing such a thorough job of fixing my AC unit. I will sleep soundly tonight because of you!
Panda Angel’s
2023-08-23
People who work here are great, treat people how they should be have a lot of patience and customer service comes first
paul s
2023-08-22
The best experience ever! Marcus and his team helped my family get through a difficult and stressful situation during one of the hottest weeks of the summer. After having my a/c system go out, Marcus was able to quote me different system options and explains the pros and cons of each, he then had his crew out the next day to swap out the system and restore my home to ice cold air. Would definitely recommend to anyone looking for prompt, reliable, affordable a/c service!!!!!
Jennifer Custer
2023-08-19
Poulin had a new AC installed for me within 24 hours. My Installation team was Jeff, Sal and Will - they were awesome and persisted until the job was done. Thank you!
Lorianne Isaacson
2023-08-16
Perfect definition of service. My AC went o it at 2pm on Friday and I called, a live, kind person answered and knew we were going into the weekend so squeezed me in at end of the day, so no extra charge. Then the Technician came out, LJ, was super pleasant, fast, professional and friendly.
These people are sincere and just want us to be cool. I’ve used them a number of times for my semi annual maintenance and they are thorough. I highly recommend them.
I tell all my friends to use them.
Dani Whitt
2023-08-11
I was having issues with the AC not cooling our house in this crazy hot summer. Eric came out and did an inspection and helped me understand what was going on and what was needed, and some tips on what to do to correct it - it wasn’t actually that I needed an AC repair or replacement, but some other point on insulation. I’m very happy with how knowledgeable he was and he really took the time to answer all my questions and really help me.
Baron Eckhart
2023-08-04
I called up Marcus today because my AC had gone out. He was able to come by and diagnose the problem within a few hours. Appreciate it man!
Brandon Tress
2023-08-03
We have used Poulin Cooling for 3 years. They have kept our older AC systems running well, and have quickly fixed any issues. Not pressuring us to replace units. Same-day service is a must in the summer!
Also, they have cool trucks!
Jess L
2023-08-02
Came out day of within 2 hours of my call. Fixed AC. Great price and very nice.
“We cannot recommend Poulin Cooling highly enough. They were referred to us a few years ago and we have been continually impressed by the high quality work performed. They go above and beyond, no details missed. Three households in our family have hired them from routine maintenance all the way to a completely new unit install. We would not trust anyone else!
Kelly Bryan
Thank you Poulin Cooling crew!!”
“This company really went above and beyond! The air quality in my house is extremely fresh and clean! I had the pleasure of working with Yencid who took really great care of us! He even recorded videos of how to clean my AC filters. He was in communication with me throughout the whole process and did a great job educating me on the options that were best for my families need. These guys did a stellar job! Highly, highly recommend them!”
Shervon Lakeberg
“Poulin Cooling have replaced 3 HVAC systems for us, and they have serviced our units for the past 3 years. I wouldn’t trust anyone else when it comes to our HVAC systems. Marcus, Yencid, and everyone at Poulin Cooling go above and beyond to ensure our needs are met in a professional, timely and friendly manner. They are the best!”
Allison Brown
“I have a tenant who informed me the AC in my house was not working properly. I live in another state and needed a company I could fully trust as I couldn’t be there to verify anything myself. Poulin came highly recommended by A LOT of people I know in the area. They responded immediately, scheduled someone to go take a look at my AC on the day and time I requested.
Dr. Cori Stern
Yencid was the technician and he was super informative, texting me photos and letting me know what all my options were. He explained everything in words I could understand. I decided to purchase a new unit and they worked with me on the pricing and threw in a free UV light as well.The installation was flawless and I received more photos of my new unit. I would not hesitate to use them again. Thank you Poulin AC and Refrigeration and thank you Yencid!”
“Highly recommend Poulin Cooling. They came out when my AC died. The rep was very detailed and explained all my options as far as replacing it. Then the team came out and I had a whole new unit in basically 24 hours which really saved the day. The team was professional and worked quickly and left everything clean behind them.”
Nikky Laskowske
“Courteous, super professional and knowledgeable. On time, high quality. Love the whole crew and owner of this place. We remodeled a home and needed repairs. I will never use another company again. These guys are fabulous. Even found us bathroom fans that are actually quiet and aesthetic. Totally went with our decor. Came out on Christmas Eve one time to install anew thermostat and stayed while we downloaded the app and made sure we knew how to use it.”
Laura Byrnes
“Could not be happier with Poulin. I literally found them because of the clean and professional look of their trucks (which I figured was an indication of their work) I was correct. The firm servicing our units had been doing so for 10 years. We had ongoing problems (same one) that I kept paying for and their latest repair estimate seemed awfully high. Called Poulin and they immediately sent out their service manager. He walked me through everything with a complete and honest assessment. That same day I had a quote and a few days later they were here to complete the work. Poulin now has our work and they come very tightly recommended.”
Gary Jenkins
“Really great service from this company. My AC was leaking water and I called and got an appointment that day. Eddie came out, took a look and had it fixed in about half an hour. Really efficient and pleasant. I recommend these guys if you are having AC problems. They know what they are doing and they don't over charge you.”
Peter Bedrin
