Poulin Cooling Air Conditioning & Refrigeration, LLC (“Company,” “we,” “our,” or “us”) provides services subject to the following Terms of Service. By using our website, services, or opting into communications, you agree to these terms.
Effective Date: April 16, 2026
Use of Services
By accessing our website or using our services, you agree to:
- Use our services only for lawful purposes
- Provide accurate and complete information
- Not misuse or interfere with our systems or services
We reserve the right to refuse service or terminate access at our discretion.
SMS Messaging Program
Description of Program
By opting into SMS communications, you agree to receive text messages from Poulin Cooling Air Conditioning & Refrigeration, LLC related to:
- Appointment scheduling and reminders
- Service updates and technician notifications
- Customer care communications
- Promotional offers and marketing messages
Message frequency may vary based on your interaction with us.
SMS Opt-Out Instructions
You may opt out of SMS communications at any time by:
- Texting STOP to any message you receive
Once you opt out, you will no longer receive SMS messages unless you opt back in.
SMS Support Information
For assistance with our messaging program:
- Reply HELP to any message
- Or contact us directly using the information below
Message & Data Rates Disclosure
Message and data rates may apply depending on your mobile carrier and plan.
You are responsible for any charges incurred from receiving messages.
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Age Restriction
Our services and SMS program are intended for individuals 18 years of age or older.
By using our services or opting into communications, you confirm that you are at least 18 years old.
Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your information:
https://poulincooling.com/privacy-policy/
Limitation of Liability
To the fullest extent permitted by law, Poulin Cooling Air Conditioning & Refrigeration, LLC shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services or communications.
Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with the revised effective date.
Contact Information
If you have any questions about these Terms, you may contact:
Poulin Cooling Air Conditioning & Refrigeration, LLC
1237 South Lincoln Avenue
Clearwater, FL 33756