Florida winters are short, but a cold snap is no time to find out your heat doesn’t work. We repair, maintain, and install heat pumps, electric heat strips, and ductless mini-splits so your home stays warm when temperatures drop.
Based on 488+ Google reviews
Special offer on qualifying high-efficiency heat pump replacements
Prefer to talk? Call (727) 252-9602
“I have concluded that Poulin is the best A/C service company in our entire area.”
“Awesome company, great service, reliable. Very professional, could not ask for better work.”
“I am so grateful we made the switch to Poulin Cooling!”
“Very knowledgeable and quickly diagnosed the problem and fixed it. Highly recommend.”
“We have had 3 companies come and this was, without a doubt the best.”
“Poulin Cooling is my new go-to for all my AC repairs.”
“Poulin has always done excellent work for me.”
“He got the job done in record time and I got air-conditioning again!”
“Very professional. Same day appointment and they worked me in earlier. Much appreciated!”
“They sent a service technician the same day!”
Family-owned since day one
Most homes in Clearwater heat with a heat pump, the same outdoor unit that cools your home in summer. In winter it runs in reverse, pulling heat from the outside air and moving it inside. On the coldest mornings, electric heat strips in your air handler add backup heat.
When something goes wrong, you might notice cool air from the vents, a burning smell, or an electric bill that jumps as the heat strips work overtime. Our technicians diagnose the real cause, explain your options, and get your heat back on.
We also install new heat pumps with free in-home estimates, and our maintenance plans include a winter visit to keep your system ready for cold weather.
What we do
From a quick repair to a brand-new system, we handle every part of keeping your home warm.
Fast diagnosis and repair when your heat pump blows cold air, makes noise, or won’t turn on.
Efficient heating and cooling in one system, sized to your home. Free in-home estimates.
A winter tune-up cleans your heat strips and checks your system before it gets cold.
Mini-splits heat as well as they cool, ideal for additions, garages, and rooms without ductwork.
Watch for these signs
Heating problems usually start small. Catching them early helps you avoid a cold night and a bigger repair bill.
Be ready for cold weather
Every plan includes a winter visit. We clean the electric heater, clear the drain line, and test your system so it’s ready before the first cold front.
Basic
Standard yearly maintenance at an affordable price.
Enhanced
Deeper cleaning before the heaviest cooling season.
Ultimate
Our most complete plan for added protection.
See everything included on our maintenance plans page, or ask us which plan fits your home.
How it works
A clear, step-by-step process so you always know what happens next.
Call us or send the form and tell us what’s going on.
A technician finds the cause and explains what we found.
You see your options and the price before any work starts.
We fix it, or give you a free estimate if a new system makes more sense.
Seasonal maintenance keeps your system running year-round.
How Florida homes heat
Your heat pump does most of the work, and it’s very efficient on Florida’s mild winter days. Electric heat strips in the air handler switch on as backup when it’s near freezing or while the heat pump defrosts. They warm the house quickly but cost much more to run.
If your thermostat shows aux or emergency heat most of the time, your heat pump may need service. Read more in heat pumps vs. heat strips.
Repair or replace?
We’ll always tell you honestly if a repair still makes sense. If replacement is the better value, estimates on new systems are free.
Current offers
Qualifying High-Efficiency Heat Pump Replacement
*Valid on 16 SEER or higher heat pump units. Available for qualified buyers on purchases of equipment. This offer cannot be combined with any other offers and can only be used once per household.
On qualifying systems through Synchrony
*Subject to credit approval. Financing is provided by Synchrony, not Poulin Cooling.
Why Poulin Cooling
We’re a family-owned company based in Clearwater, and we treat every home like our own.
Based at 1227 S Lincoln Ave in Clearwater.
Factory-trained on the equipment we install.
From 488+ Google reviews.
Reviews
Rated 5.0 stars from 488+ Google reviews.
“Awesome company, great service, reliable. Very professional, could not ask for better work.”
“Great response, very knowledgeable and quickly diagnosed the problem and fixed it. Highly recommend them. Was told about the maintenance plan and signed up for it.”
“Travis knew what to look for and explained what was going on. He was very polite, efficient and friendly. He got the job done in record time and I got air-conditioning again! Great service!”
“Very professional. Same day appointment and they worked me in earlier. Much appreciated!”
“The Service men did a good job. Thank you”
“Knowledgeable technicians diagnosed problem and fixed it. Courteous and professional technicians. Wore shoe covers and cleaned up their mess.”
“Travis was very professional, knowledgeable and a gentleman! I highly recommend!”
“Willem and Tyler were professional and explained everything. They were prompt with the repair and we will call them again if we need anything!”
“Travis did a wonderful job for me. He took the time to check everything and perform the needed maintenance. He also explained everything to me and that is much appreciated.”
“Can’t say enough about all the great guys that help service our 3 units. And a crane install that was pretty epic to watch but routine. Pros all the way.”
“Tyler came to fix our ac at 6 pm and he was here until 730 on a Friday night. Very courteous and professional”
“Great experience with both Travis and Tyler. We were in a bind and they came within 24 hours to diagnose and fix everything. Very professional and informative. We appreciate it!”
Schedule Service
Send us a few details and our office will reach out quickly, usually the same day. Prefer to talk to someone now? Give us a call.
Call us
Office hours
Mon–Fri: 8:00 AM – 5:00 PM
Emergencies
After-hours service available
Request service online
Special offer on qualifying high-efficiency heat pump replacements
Service area
We’re based at 1227 S Lincoln Ave in Clearwater and serve homes throughout Pinellas County and the Tampa Bay area.
FAQ
Most homes in Clearwater use a heat pump, which heats and cools with the same outdoor unit, plus electric heat strips in the air handler for backup on the coldest days. Some homes and additions use ductless mini-splits, which also heat.
During cold, damp weather your heat pump runs a short defrost cycle, and the air can feel cool for a few minutes. That’s normal. If it blows cool air for longer, the cause could be low refrigerant, a failed reversing valve, or a thermostat or electrical problem. Call us and we’ll find out.
A light dusty smell the first time you run the heat each year is common, because dust burns off the heat strips. It should fade within a few minutes. If the smell is strong, smells electrical, or doesn’t go away, turn the system off and call us.
Once a year, before winter, is best. All of our maintenance plans include a winter visit where we clean the electric heater, clear the drain line, and check your system.
If your heat pump is less than 10 years old and the problem is a minor part, a repair usually makes sense. If it’s 10 to 15 years old or more, the compressor has failed, or you’re calling for repairs every season, a new system may be the better value. We’ll give you an honest recommendation.
Yes, estimates on new heat pumps and other new systems are free. Repairs start with a diagnostic visit so we can find the problem and give you an accurate price.
Yes. Emergency service is available after hours. Call us at (727) 252-9602.
